Business Terms and Conditions

1. Offer and Order Confirmation
1.1 The Seller’s offers are valid for 30 days from the date of issue unless otherwise stated. After this period, the offer expires automatically.
1.2 The Seller reserves the right to make changes to the delivery up to the time of delivery, provided an equivalent service is guaranteed.
1.3 The Buyer may only rely on the terms stated in these conditions or in an individual agreement between the parties. Verbal statements from the Seller, information on the Internet, brochures, etc., are not binding for the assessment of the delivery.
1.4 An order is only binding when the Buyer accepts the offer via the customer portal or by email.

2. Prices and Place of Delivery
2.1 Prices are stated in the Seller’s applicable price list or the sent order confirmation.
2.2 Delivery is made in accordance with the specified delivery times in the offer.
2.3 Delivery times are subject to potential delays from subcontractors. If a delay is anticipated, the Seller will inform the Buyer promptly.
2.4 The Seller is not liable for indirect losses suffered by the Buyer due to delays or non-delivery.

3. Payment
3.1 Payment terms are specified in the order confirmation or invoice.
3.2 If the Buyer fails to pay by the due date, and the delay is not attributable to the Seller, the Seller may charge default interest as per the prevailing Danish national bank rate. The Seller also reserves the right to demand payment for all invoiced and delivered goods regardless of previously agreed credit terms.

4. Retention of Title and Security
4.1 The Seller retains ownership of all delivered content until the purchase price, including interest and fees, has been fully paid.

5. Cancellation and Change of Orders
5.1 Orders cannot be changed or canceled once accepted via the customer portal or email.
5.2 If the Buyer cancels an order, the Buyer must pay the full price for the order.

6. Investigation Duty and Complaints
6.1 Upon receipt of services, the Buyer must inspect them immediately for any defects.
6.2 The Buyer must notify the Seller of any defects within 5 days of receipt.
6.3 If the Buyer fails to notify the Seller within this timeframe, the Buyer forfeits the right to later claim defects against the Seller.

7. Limitations of Liability
7.1 The Seller assumes no responsibility for indirect losses, including but not limited to consequential damages, operational disruptions, data loss, restoration costs, or lost profits, regardless of whether caused by negligence.
7.2 If the Seller is held liable to a third party, the Buyer agrees to indemnify the Seller beyond the specified liability limits.

8. Copyright Disclaimer and Client Responsibility
8.1 All content, images, or materials provided to the Seller by the Buyer, whether via email, the platform, messaging, or any other means, must be owned by the Buyer or provided with proper legal authorization.
8.2 The Seller is not responsible for verifying copyright ownership or rights to use the provided content. The Buyer assumes full responsibility for ensuring the legality of the content provided.
8.3 The Buyer indemnifies and holds the Seller harmless against any claims, damages, or lawsuits arising from copyright or intellectual property rights violations related to content provided by the Buyer.
8.4 If the Seller sources images on behalf of the Buyer, the Buyer remains responsible for ensuring legal authorization for their use.
8.5 The Seller cannot be held liable or sued for any copyright or usage rights violations resulting from the Buyer’s provided content.

9. Freedom from Liability – Force Majeure
9.1 The Seller is not liable for delays or non-fulfillment due to force majeure events.
9.2 Force majeure includes industrial disputes, natural disasters, war, sabotage, seizures, currency restrictions, transport shortages, or supplier delays.
9.3 The affected party must promptly notify the other party of the force majeure event and its expected duration.
9.4 Either party may terminate the agreement if fulfillment becomes impossible due to prolonged force majeure.

10. Unpaid Testing
10.1 Test images provided as unpaid samples remain the property of the Seller until payment is received.
10.2 Upon payment, ownership of the test image transfers to the Buyer.
10.3 The Seller reserves the right to use unpaid test images for social media, websites, or other promotional platforms unless the Buyer pays for the images.
10.4 If the Buyer uses any unpaid test images for commercial purposes, the Seller reserves the right to invoice the full price as per the list prices available at www.i-magi.co or www.i-magi.dk.

11. Dispute Resolution
11.1 These terms are governed by Danish law and jurisdiction.
11.2 Any disputes must first be resolved through negotiation. If negotiation fails, the case may be brought to the court where the Seller has its place of business.